TCNJ Tech Talk

February 2004 Vol. 2 Issue 1


Backing up Documents
This information is also available on our Frequently Asked Questions page

Saving a document is a relatively simple step that we have all mastered at this point.  But WHERE you save a document is important!  Below is a list of options to save documents.  Please remember that you will save yourself time and frustration by always making a backup document in the event that something happens to the original document or to your computer.

Your Network Drive (H:)
The best way to save files is to save them to your H: drive on the network.  This ensures your files are safe and protected. To locate your network drives, double click on the "My Computer" icon located on your desktop.  One of the major benefits of saving files to the network is that if the file is deleted or becomes damaged, we can recover it for you!

Removable Media
It is often convenient to save documents to a floppy disk, zip disk, or CD for easy transport, however it is strongly recommended that you only use removable media as a backup.  Sometimes removable media becomes damaged and the information is not retrievable.  

Your Hard Drive (C:)
Most users like to save their documents to the My Documents folder located in C:\Documents and Settings\(username)\My Documents.  This is a quick, easy way to access documents on your own computer. However, if your hard drive becomes damaged and needs to be replaced, there is a chance the document will be unrecoverable.  If you do save files to "My Documents" or your hard drive, it is highly recommended you back this data up on a regular basis.  A CD-R would be ideal because of the size.  Your best option, however, is to not take the chance and save important files to your network drives. 




It is THAT time of year again!
IT is dedicated to providing all faculty and staff with up-to-date information regarding the current budget process.  If you have any questions contact your IT Support Specialist or Liaison
Needs a quick answer?  The Frequently Asked Questions provides answers to the following questions:

  • How do I request new software?
  • How do I request a new hardware item?
  • What if I identify a need after November?
  • How do we acquire machines for new staff?
  • What if my department is moving into a new facility?
  • What if I forget my login and password to the Requested Budget system?

Netscape Messenger Users:
Time Saving Tip:  Did you know that all or your email folders hold space, including your 'Sent' folder?  Keep your 'Sent' folder rid of large emails to avoid going over quota.  In Netscape you can sort by size allowing you to quickly delete the large emails that could be holding up space in your email account.  To sort by size, click on the heading 'Size' in your mail window.

Network Drive Access for Mac Users (H:)
To access your (H:) on a Mac:  Login to Netware and mount the appropriate server as a drive on the desktop.  OS 9 users use the Chooser for this. OS X users use the Browse tab in the Netware client. TCNJ12 for faculty members and TCNJ10 for administrative users.
Open the drive, then open the "Users" folder, then open the folder with your username.

Here are the full instructions for OS X users:
To login to Novell network and get to your network home folder:
(If the NetWare screen is not visible, click on the tree icon in the menu bar and select login)
1) Enter Your USERNAME
2) Enter your PASSWORD
3) The TREE should read TCNJ
4) For the CONTEXT, use one of the following:
FACULTY: fac.ewg.tsc
STAFF: adm.ewg.tsc
5) Once logged in you will see
TCNJ12_VOL1 and
TCNJ33_VOL1 icons.

FACULTY: Open TCNJ12_VOL1, then open the Users folder then open the folder with your username. You are now in your
network home folder.
STAFF:  Open TCNJ10_VOL1, then open the Users folder then open the folder with your username.  You are now in your network home folder.

Epson Stylus C80 and C82 Maintenance Tips
Are blank pages printing from your printer? 
Are lines being skipped from the printed document?

If you are printing documents to an Epson Stylus C80 printer or an Epson Stylus C82 printer, you may experience these two common complaints.
This problem can usually be resolved by running the 'Clean Print Head Utility'.
Just follow these steps:
(Note: For detailed instructions with pictures, please visit our FAQ page)

1.) Go to Start>Setting>Printers. The Printer Box appears.
2.) Right click on your Epson Stylus C80 or Epson Stylus C82 Series Printer. The Epson Stylus Property box is displayed.  Press Properties.
3.) If you have an Epson Stylus C80,  press the Utility option
     If you have an Epson Stylus C82, press the Maintenance option.
4.) Press Head Cleaning (H). Press Start. This should be run 8 times consecutively.

NOTE: If you still experience the same problems after running this fix, please call the Help Desk at x 2660.

An Important Note About Cartridges:
Please note that printer cartridges for Epson Stylus C80 and C82 are not compatible with each other. Even though both cartridges will fit in the cartridge bin, only the correct cartridge will actually work in the printer. Below are the cartridge ID numbers for each printer.

Epson Stylus C80 - Black Ink Cartridge T032120** ; Cyan Ink Cartridge T032220; Magenta Ink Cartridge T032320; Yellow Ink Cartridge T032420; Color Multi-Pack Ink Cartridge T032520

Epson Stylus C82 - Black Ink Cartridge T032120**; Cyan Ink Cartridge T042220; Magenta Ink Cartridge T042320; Yellow Ink Cartridge T042420; Color Multi-Pack Ink; Cartridge T042520

** The Black Ink Cartridge is the only one that is interchangeable with the two printers. The color cartridges are not interchangeable.


Would you like a question answered in next month’s issue? Please forward comments/questions to